All first-time repairs are complimentary, excluding missing pieces of the jewelry. For an item to be repaired, mail your piece to 514 Cloverdale Road Suite 6, Montgomery, AL 36106 with a contact name and phone number included.
Please note that repair authorization is issued on a case by case basis and may not be granted if damage is found to be caused by foregoing proper jewelry care. We cannot repair jewelry pieces which were added on or otherwise not created by ExVoto. Antique lockets and pendants are sold as-is and cannot be repaired without a repair fee. Some after-purchase damages to antique pendants and lockets cannot be repaired at all. Please allow up to 2-4 weeks for a repair to be completed.
All repairs are subject to shipping charges